
​
Thanks for shopping at SKULPT!
If you are not entirely satisfied with your purchase, we're here to help.​
​
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it with all tags and liners attached and in the original packaging*
​
SKULPT is entitled to refuse to accept the return of underwear/imitates* that has been opened and/or shows signs of try on or if there is nothing wrong with the underwear and the consumer has changed their mind or merely chosen the wrong size.
​
Your item needs to have the receipt or proof of purchase.
Please note, your return will be processed and a refund will be issued of the total amount paid minus the collection courier charge
​
*INTIMATES (INCLUDING UNDERWEAR, BODYSUITS & SHAPEWEAR)
Due to hygiene reasons, we do not accept returns or exchanges on intimate items — including underwear, bodysuits, and shapewear — unless the item is defective or not as described.
*ALL OTHER ITEMS
We accept exchanges only on eligible items (excluding intimates) within 15 days of purchase, provided that:
*The item is unworn, unwashed, and in its original condition with tags attached.
You have valid proof of purchase.
*Please note: We do not offer refunds for non-intimate items unless the item is defective.
​
*ONLINE PURCHASES
For orders placed online, you may cancel within 7 days of delivery (under the Electronic Communications and Transactions Act), unless the product is an intimate item that has been opened or worn.