Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Please note, all tags, liners and packaging needs to be in place and show no signs of wear in order to qualify for a refund.

Your refund will be processed and a refunded amount will be issued of the total amount paid minus the collection courier charge.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 10 business days, depending on your card issuer's or other payment methods’ policies.

SKULPT is entitled to refuse to accept the return/refund of underwear that has been opened and tried on if there is nothing wrong with the underwear and the consumer has changed their mind or merely chosen the wrong size.

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